Careers

About the Role

North Laurel Animal Hospital is seeking an experienced Veterinary Receptionist to join our team! Since 1982, we have served Laurel and the surrounding community. Our doctors are highly trained and remain at the forefront of veterinary medicine while our staff embraces the latest technological advancements in order to deliver the best possible care for our patients. We are staffed by a dedicated team of veterinary technicians, technician assistants, receptionists, and doctors who strive to offer the most up-to-date medical and surgical procedures available for our patients’ total health care.

Duties and responsibilities include, but are not limited to the following:

• Answer telephone system, take accurate messages, and transfer telephone calls to the appropriate person in an efficient manner
• Greet and screen incoming clients in a friendly, professional manner and promptly notify appropriate person of their arrival. Record chief complaint or reason for appointment in medical record
• Schedule client appointments and animal boarding
• Call clients with appointment reminders, overdue notices, and follow-ups as requested by doctors. Print Recall list and make phone calls.
• Check in/out clients and collect appropriate payments
• Contact other animal hospitals to obtain medical records
• Audit all animal’s vaccination ensuring accurate records
• Enter all daily invoices into the hospital’s database
• Type correspondence and memorandums in proper format and assign to animal records
• File, update and maintain all medical records per Hospital requirements.
• Print medical labels and apply to prescriptions as needed

We offer a competitive salary and benefits including:

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 
• 401(k) matching & Roth Retirement Savings Plan 
• Flexible Spending Account 
• 529 Savings Plan 
• Tuition Support Program 
• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance 
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) 
• Sick Time / Paid Time Off 
• Free/discounted lab work for all employee pets 
• Pet discounts on services and products 
• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 
• Professional development opportunities  
• Continuing education allowance 
• Uniform allowance  

Lifestyle Benefits: 

• Six paid holidays 
• Employee Assistance Program 
• Employee discount program 

A successful candidate must work well under pressure, be flexible, reliable, and have a positive team-oriented attitude. Think you're the veterinary assistant we've been dreaming of? Come join our team and see the difference we can make in the lives of our people and our patients!

Diversity, equity, and inclusion are core values at North Laurel Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.